What Does Invisible Queue Mean
Samuel Coleman 
What Does Invisible Queue Mean
What is a hidden tail? 3
Management
Hidden means that people joining the queue are not visible and do not know the duration. The term is often used in call centers, which do not provide information about the length of service.
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Hidden tail
Explain the hidden
These are rows that do not appear through the graphical user interface. It exists but cannot be monitored or viewed by end users.
You can't see it. Hence the "invisible" tail.
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What is a hidden tail?
Management
